What is Bosseo Video Intake?+
Bosseo describes Video Intake as a website-based guided video survey that helps visitors explain their situation and qualifies inquiries by case type, urgency, and fit. The firm should decide how those categories are defined and reviewed.
Can the intake be used for people in Bull Run?+
A website-based intake can be considered for visitors the firm serves in Bull Run, Fairfax County, or another approved area. Bull Run’s Census geography and population estimate do not determine whether the firm should accept a matter. That decision belongs in the firm’s service and qualification policy.
Can the firm choose the questions?+
Bosseo’s public page says flows are built with the firm by practice area. During a consultation, confirm the available configuration, question ownership, approval process, and any limits. The firm should approve questions that affect legal, privacy, accessibility, conflict, urgency, or referral decisions.
Does Video Intake make a legal decision or guarantee representation?+
No such guarantee should be assumed. An intake can organize information for review, but the firm must determine whether an inquiry is appropriate, urgent, within scope, or suitable for a consultation. The visitor should not be led to believe that submission creates an attorney-client relationship.
Where do completed inquiries go?+
Bosseo’s public page describes delivery of completed inquiries with answers attached and discusses routing and follow-up through its ecosystem. Ask Bosseo to confirm the exact destination, tags, permissions, retention, and integrations available for your firm before implementation.
How should a firm judge whether it is working?+
Use definitions agreed in advance. Track the path from intake start to completion, human review, routing outcome, and any later consultation separately. Review incomplete paths and accessibility feedback as well. Do not use Bull Run’s population estimate, a search result, or an automated completion count as proof of demand or signed cases.