3. Evaluate channels by qualified inquiries and outcomes
A visit, a contact and a signed matter are different events. Bosseo describes Lead Attribution as connecting journeys to consultation and signed-case outcomes, with roll-ups by channel, case type and page in its ROI Dashboard. The public page also describes organic search, AI referrals, Local Services Ads, direct traffic and referrals as possible channel categories. Those descriptions do not prove that any one channel currently produces cases for your firm or that every channel will be available in your configuration.
Recommended approach
Define the outcome that matters to your practice before reviewing reports. You might compare inquiries that meet your qualification criteria with consultations or signed matters, provided your firm records those stages consistently. Treat channel comparisons as reporting evidence, not as a promise of future performance.