1. Start with the firm’s Belle Haven service boundary
Belle Haven is recorded as a CDP in Fairfax County, Virginia. That exact relationship matters when you define the first question path. A visitor may identify with Belle Haven while your firm serves a wider or narrower territory. The intake should therefore distinguish the location information your firm actually needs from assumptions about where a matter belongs. Population data cannot tell you how many people will use a video survey, which practice areas they need or whether they are eligible clients.
Recommended approach
Before asking Bosseo to configure a path, write down the locations your firm accepts, the locations it declines and the location facts that require human review. Decide whether Belle Haven is a service location, an address used for local page context or one part of a broader Fairfax County territory. Review whether the intake should ask for city, county, incident location, residence or another legally relevant location—and avoid collecting more than the firm needs at this stage.
