1. Start with the journey, not the intake answer
A remembered answer such as “Google” does not identify the page, referral, return visit or campaign that influenced a contact. Bosseo describes Lead Attribution as showing the channel, referrer, landing page, device and session history associated with a lead. Intake answers are attached to that journey, so the source and the substance of the inquiry can be reviewed together. For a firm serving Arlington and Arlington County, that distinction matters because a geographic label alone does not explain which practice-area page or referral path prompted the contact.
Recommended approach
Review whether your current records preserve the first visit, later sessions, landing page, referral source and inquiry details. During a consultation, ask to see how those elements would appear in one lead record rather than relying on a manually maintained source field.
