What does Lead Attribution show for an inquiry?+
Bosseo’s public product page describes channel, referrer, landing page, device, session detail and attached intake answers. It also describes connecting calls to the web journey and tracking outcomes through consultation and signed case. Ask during the consultation which fields and outcome stages would apply to your firm.
Can it separate Alexandria from other places we serve?+
The Census Bureau identifies Alexandria as a municipality and records its county relationship as Alexandria. Your firm should ask how geographic distinctions would be represented in the proposed scope. Do not assume that a location name alone proves where demand or a matter originated.
Does attribution prove that a marketing channel caused a signed case?+
It can provide a recorded journey for review, but it does not by itself establish every causal factor in a legal-services decision. Review how Bosseo defines source, outcome and attribution, and compare the record with your firm’s own intake and matter records.
Do we need to rely on the client’s answer about how they found us?+
Bosseo describes attaching journey information and intake answers to a lead, reducing reliance on a manually remembered source answer. Your firm should still decide how staff handle uncertainty, corrections and referrals that do not fit a simple channel label.
Can Lead Attribution include phone calls?+
Bosseo’s public page says calls can join the same journey record, including the transcript, case-type tag and web journey that produced the call. Ask what call information is available in your proposed scope and how your firm will handle calls that cannot be confidently connected.
How is this different from aggregate analytics?+
Bosseo describes Lead Attribution as connecting a specific journey with lead information, intake answers and outcomes, while aggregate analytics generally summarizes activity. The practical difference for your firm is whether the proposed record contains enough information to review an inquiry through its chosen outcome stages.