What does the ROI Dashboard describe itself as tracking?+
Bosseo’s public page describes rankings, Top 3 and Top 10 coverage, SERP features, AI-engine citations, calls, forms, intakes, source attribution, case-type data and revenue signals. Confirm the exact scope and definitions for your firm during the consultation.
Can it show Swanton separately from Franklin County?+
The public page refers to city data and service-and-city keyword targets, while Swanton is a municipal town recorded in Franklin County. Ask Bosseo how your chosen geographic labels would be represented and avoid treating town, county and statewide results as equivalent.
Does a lead mean a signed case?+
No conclusion like that should be assumed. The public page describes contacts classified as Potential New Client, Current Client or Other, and separate references to matters, retainers and revenue. Your firm should agree on how a lead is distinguished from a matter and a financial event.
Can our team review calls behind the totals?+
Bosseo’s public page says calls are recorded and transcribed, with recordings and transcripts attached to counted calls. Confirm access rules, retention, correction procedures and your firm’s obligations before relying on that material.
How often does the information update?+
Bosseo says calls, forms and intakes appear as they happen and rankings refresh on their tracking cycle. That statement does not establish an uptime level or guarantee that every source updates identically, so ask how freshness and exceptions are handled.
Is the dashboard an additional purchase?+
Bosseo’s public page says the dashboard is included with the Bosseo ecosystem. Ask for the current commercial terms and confirm which services, data sources and account arrangements apply to your firm before making a decision.