Define the geography before reading the numbers
St. Johnsbury is recorded by the Census as a census-designated place in Caledonia County, Vermont. A firm may serve the town, the county, other Vermont communities or a wider area, but those are different geographic questions. A dashboard can be misleading if a “local” total combines St. Johnsbury, Caledonia County and statewide activity without showing the distinction. Bosseo’s public ROI Dashboard text says it tracks service-and-city targets, cities producing calls and case-type data. That makes geographic definitions a central acceptance question for your review.
Recommended approach
Ask to see how the dashboard names and separates St. Johnsbury, Caledonia County and any broader Vermont targets. Decide which geography belongs in each reporting view before using a number to guide spending. Treat the Census population estimate as context about the place, not as evidence that a particular practice area has demand.
