1. Define the geography before reading the numbers
Northfield and Washington County are different geographic scopes. A report that combines them without labeling the difference can make a local result difficult to interpret. Bosseo’s public ROI Dashboard page describes rankings by tracked service-and-city targets and says the dashboard can show which cities produce calls. That makes geography a decision to settle at the outset, not a detail to infer later.
Recommended approach
Ask Bosseo to show how Northfield, Washington County and any broader Vermont targets would be named and separated. Decide whether a call from a person in Northfield, a page targeting Northfield, and a matter ultimately opened in Washington County are three different fields. Keep those definitions visible when reviewing performance.
