What does Lead Attribution show for an individual lead?+
Bosseo’s public product description says a record can include channel, referrer, landing page, device, sessions, intake answers, calls, and outcomes through consultation and signed case. Ask how each field would appear in your firm’s environment.
Can it show whether an inquiry came from Brattleboro?+
Bosseo describes page, channel, and journey reporting, while Brattleboro is a municipal town in Windham County. Ask how geographic information will be captured and distinguished from other service areas. Do not treat a location label as proof of qualification or demand.
Will phone calls be included?+
Bosseo says phone calls can join the same journey record as web activity. Confirm the phone setup, available call information, and the relationship between call records and your firm’s intake and outcome process.
Do we need to change how staff ask where a caller heard about us?+
Bosseo describes attribution as running behind the scenes and says no manual tagging is required. Your firm should still review its intake practice, because staff need clear rules for qualification, ownership, follow-up, and outcome updates.
How is this different from aggregate website analytics?+
Bosseo positions Lead Attribution around connecting an individual journey with intake information and later outcomes, rather than viewing anonymous traffic only in aggregate. Confirm the data fields, access controls, and matter-stage definitions that apply to your firm.
Can attribution prove that marketing produced a signed case?+
It is intended to connect a journey with consultation and signed-case outcomes, according to Bosseo’s public page. That connection depends on accurate records and agreed definitions. It should be reviewed as evidence for decisions, not treated as an automatic guarantee of attribution or revenue.