What does Lead Attribution show for an individual lead?+
Bosseo’s public product page describes a journey view with channel, referrer, landing page, device, session detail and attached intake answers. Ask during the consultation which fields would be available for your firm’s specific website and intake path.
Can attribution include phone calls?+
Bosseo says calls can join the same journey record and that call information can connect with the web session that produced the call. Confirm the applicable phone workflow, record fields and outcome handling before proceeding.
Does attribution prove that a marketing channel caused a signed case?+
No measurement record should be treated as automatic proof of causation. Attribution can organize the recorded path and connect it with outcomes your firm defines; you should still review completeness, timing and other possible influences.
Can the firm compare Bennington with Bennington County?+
That is a reporting decision to confirm with Bosseo. Bennington and Bennington County are different geographic scopes, so keep them separate rather than combining them into one unsupported local-demand claim.
Do we need to change how staff ask where a client heard about us?+
Bosseo presents Lead Attribution as reducing reliance on that question and on manual tagging. Your firm should still review its intake process and decide which answers, case-type labels and outcome stages staff must maintain.
Is Lead Attribution the same as website analytics?+
Bosseo distinguishes its product from aggregate analytics by describing a connection between an individual lead’s journey, intake answers and later case outcomes. Ask for a direct comparison of the systems and records that would apply to your firm.