What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case types, source attribution, review metrics and trends. The page also describes a connection from leads and matters to revenue signals. Ask which items apply to your proposed scope and how your firm’s definitions would be used.
Will a Vernal ranking prove that my firm is generating cases?+
No. A ranking is a visibility signal. It does not prove search demand, a qualified contact, a retained matter or revenue. Google also states that automation does not guarantee crawling, indexing or search visibility. Review rankings alongside your defined lead and matter records.
Can the dashboard distinguish Vernal from Uintah County?+
The Census record identifies Vernal city as a municipality in Uintah County. Whether and how the dashboard separates those geographies is an implementation question. Ask for a geographic definition and display plan before treating city or county figures as comparable.
How should our firm define a lead?+
Start with your own intake policy. Bosseo’s public description distinguishes Potential New Client, Current Client and Other and describes case-type tagging. Confirm how your practice-area, geographic-fit and consultation rules would be represented, including ambiguous and duplicate contacts.
What should we ask about access to calls and transcripts?+
Ask who can access recordings, transcripts, summaries and classified records; how permissions are changed; how long records are retained; and what happens when a record is incorrect or unavailable. The public page describes recordings and transcripts, but it does not establish your firm’s final permissions or retention terms.
Does Bosseo describe the dashboard as included?+
Yes. Bosseo’s public page says the dashboard is included with the Bosseo ecosystem. A consultation should still clarify the proposed ecosystem, scope, account access and any related services your firm is considering rather than assuming every listed capability is part of one engagement.