What kinds of custom software does Bosseo describe for law firms?+
Bosseo describes client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document intake flows, calculators and connections between systems as examples. The consultation is needed to determine whether a particular request is suitable and in scope.
Do I need a technical requirements document before speaking with Bosseo?+
Bosseo’s public page says a firm can describe the annoyance in plain English and that Bosseo will ask questions and help scope the build. Bring the current workflow, users, systems and desired decision points; confirm the resulting scope before work begins.
Can Bosseo connect a tool to my firm’s existing systems?+
Bosseo says its custom software is designed to connect with a firm’s website, intake and dashboard and gives examples involving CRM, case management and marketing systems. Compatibility with your specific products, data and access rules must be reviewed rather than assumed.
How should a Summit Park firm evaluate data security and access?+
List the information the tool will handle and decide which roles can view, create, edit, export or delete it. Ask about hosting, monitoring, backups, recovery, access removal and incident responsibilities. The public service description does not replace a firm-specific review of those requirements.
What should we measure before approving a build?+
Measure the process you want to change: repeated entry, waiting points, handoffs, error conditions and staff tasks. Then define acceptance tests for the proposed workflow. Do not use Summit Park’s population estimate as evidence of demand, lead volume, case volume or return on investment.
Who hosts and maintains the custom software?+
Bosseo’s public page says its team hosts and maintains the software it builds, including updates, fixes and improvements. Confirm the applicable hosting, maintenance, support, access and change boundaries for your proposed tool during scoping.