1. Build the intake around the matters your Snyderville firm actually reviews
Bosseo describes Video Intake as a guided survey that lives on a law-firm website. Its question paths can be organized by practice area, with qualification based on case type, urgency and fit. That matters more than simply adding motion to a contact page. A Snyderville firm serving Summit County may handle more than one kind of inquiry, but the local population record does not establish which practice areas are in demand. Your firm must define the matters it accepts, declines or refers. The first design question is therefore not “How many leads will this produce?” It is “Which answers determine whether an inquiry belongs with us?”
Recommended approach
List each practice area you want the intake to distinguish. For each one, identify the facts that determine an initial review, the facts that require escalation and the situations that should not be sent to the calendar. Keep those decisions separate from assumptions about Snyderville’s population or local demand.
