What does Lead Attribution show for an inquiry?+
Bosseo describes a record containing the channel, referrer, landing page, device, session detail and attached intake answers. Its public page also describes connecting calls and outcomes to the journey. Confirm the exact fields and connections available for your firm during the consultation. [Source: Bosseo Lead Attribution page]
Can it include phone calls?+
Bosseo’s public description says phone calls can join the same journey record, including the transcript and case-type tag. Ask how that would work with your firm’s current phone and intake arrangements rather than assuming a particular system or configuration. [Source: Bosseo Lead Attribution page]
Do we need to change our intake questions?+
Bosseo states that attribution runs behind the scenes and that intake answers can be attached to the journey. Your firm should still review whether its existing questions capture the qualification and outcome information needed for management decisions. [Source: Bosseo Lead Attribution page]
How is this different from aggregate analytics?+
The product page positions Lead Attribution around a specific lead’s journey and attached intake information, while aggregate reporting generally summarizes traffic. Ask Bosseo to demonstrate how individual records and roll-ups would appear for your firm and what remains anonymous or unavailable. [Source: Bosseo Lead Attribution page]
Can attribution prove that a Salt Lake City page produces cases?+
It can be used to review pages and associated outcomes if the relevant journey and outcome data are connected. That is not a promise of cases, rankings or demand. Google states that automation does not guarantee crawling, indexing or search visibility, and the Census population estimate does not establish legal need. [Source: Bosseo Lead Attribution page; Google Search guidance; U.S. Census Bureau]
What should we bring to a consultation?+
Bring your current intake stages, ownership rules, contact paths, practice-area definitions and the geographic scope you serve. It is also useful to identify whether you want to evaluate Salt Lake City, Salt Lake County or both, since those are not interchangeable labels. [Source: U.S. Census Bureau]