What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions about their situation, and the flow is designed to qualify an inquiry by case type, urgency and fit before it reaches the firm’s team.
How is Video Intake different from a contact form?+
A contact form generally asks a visitor to provide basic details and a written description. Bosseo’s public description says Video Intake guides the visitor through questions one at a time and uses practice-area-specific paths. Your firm still decides the questions, review standards and next step.
Can a Magna metro firm use different paths for different practice areas?+
Bosseo says each practice area can have its own qualification path. During consultation, confirm how your firm’s case types, service area and routing rules would be represented. The Magna metro location alone should not determine legal eligibility.
Where does a completed intake go?+
Bosseo says completed inquiries can arrive with answers attached and describes delivery to a team, inbox, CRM or case-management system. Confirm the specific destination, configuration and information flow for your firm before relying on an integration.
Does Video Intake make a legal or conflict decision?+
No public intake description should be treated as a substitute for your firm’s legal judgment, conflict process, engagement decision or urgent-matter review. Use the flow to collect and organize information, then apply your approved human review rules.
What should we measure before deciding whether it helps?+
Start with usability and operations: intake starts, completions, incomplete submissions, routing accuracy, response ownership, escalation handling and the disposition of reviewed inquiries. Do not treat population, product copy or a search result as proof of demand, leads, cases or revenue.
