What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions through a practice-area-specific flow, and the completed inquiry is delivered with its answers for the firm’s review.
Can a Hyde Park firm use different questions for different practice areas?+
Bosseo’s public page says each practice area can have its own qualification path. Your firm still needs to decide which questions, acceptance rules and escalation instructions apply to each area.
Does submitting the intake mean the firm has accepted the matter?+
No such conclusion should be implied. The intake can organize information for review, but the firm must define its own conflict, eligibility, engagement and response procedures.
Can the intake distinguish Hyde Park from other locations?+
The firm can decide whether location is relevant to its review and how to ask about it. Hyde Park is in Cache County, but the appropriate geographic question depends on the firm’s service area and matter criteria.
Where do completed inquiries go?+
Bosseo’s public page says completed inquiries can arrive with their answers attached and be tagged by case type. Discuss the specific delivery, routing and connected-system scope needed by your firm before implementation.
How should we judge whether Video Intake is working?+
Start with agreed operational measures such as completion, incomplete submissions, case-type distribution, review disposition, ownership and follow-up status. These measures do not by themselves prove demand, search visibility, signed cases or revenue.