What does Bosseo say the ROI Dashboard tracks?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, call recordings and transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, reviews and trends over time. Confirm the exact scope for your firm during the consultation.
Can Hyde Park be reported separately from Cache County?+
Hyde Park is a city in Cache County. Ask Bosseo to demonstrate the geographic fields and filters so your firm can distinguish city reporting from county, wider Utah or other location reporting. The Census population estimate does not establish legal demand or marketing performance.
What should count as a lead?+
Bosseo’s public page describes Potential New Client, Current Client and Other classifications. Your firm should still agree on the definition, exclusions and disposition rules before using lead counts in an ROI calculation.
Does the public page guarantee a particular integration or uptime level?+
No such assumption should be made. The public page describes data flowing from calls, forms and intakes and names several Bosseo products, but it does not establish every external connector, uptime level, recovery time or local infrastructure arrangement. Ask for the specific scope that applies to your firm.
Who should be allowed to see dashboard data?+
Bosseo says partners, office managers and intake leads can receive access. Your firm should decide whether each role needs access to rankings, transcripts, recordings, intake details or financial information, then confirm the available permission controls.
How should we evaluate the dashboard before relying on it?+
Use written acceptance criteria. Check whether the dashboard identifies the agreed geography, classifies contacts correctly, traces sources through the matter journey, handles exceptions, provides appropriate access and supports the decisions your partners need to make.