1. Turn a Farr West visitor’s uncertainty into a usable first explanation
Bosseo describes Video Intake as a guided survey that lives on a law-firm website. A visitor taps an invitation such as “See if you have a case,” then moves through a video-guided question path. The public product description says the experience can qualify an inquiry by case type, urgency and fit. That matters when a visitor knows something is wrong but does not know how to write a useful message in a blank form. Farr West is a defined Utah municipality within Weber County, so your firm can decide whether the intake should address Farr West matters only, a broader Weber County service area, or another geographic scope your practice actually serves.
Recommended approach
Bring your real acceptance boundaries to the review. Decide which locations, matter types and urgency signals belong in the first questions.
