What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. A visitor answers one question at a time, with the path organized around the firm’s practice areas and intended to help qualify the inquiry by case type, urgency and fit.
How is it different from a contact form?+
A contact form generally asks a visitor to enter basic contact information and a narrative. The Video Intake experience is described as a guided, video-led path that gathers answers through a structured survey. Whether that structure is better for your firm depends on your approved questions, visitor experience and follow-up process.
Can an Enoch firm use different paths for different practice areas?+
Bosseo’s public page describes a separate question path for each practice area. Your firm should decide which areas to include, which questions matter and whether a visitor’s location should affect routing. Enoch’s population estimate does not determine which practice areas should be offered.
Where do completed inquiries go?+
Bosseo says completed inquiries can be delivered with answers attached and tagged by case type, and its broader ecosystem describes routing to an inbox, CRM or case-management process. Confirm the destination, configuration and responsibility for your firm directly with Bosseo before making a purchase decision.
Does Video Intake replace a lawyer’s review?+
No conclusion about representation should be based only on an automated intake path. Use the survey to organize information and apply the firm’s approved qualification rules. Define when a person must review an answer, an urgent situation or an unclear inquiry.
What should we ask before booking a consultation?+
Ask how the questions will be tailored to your practice areas, how exceptions are escalated, who owns completed inquiries, what visitor alternatives are available, how the experience is reviewed on mobile devices and what data your firm can measure. Also clarify any intended connections or follow-up scope rather than assuming them.