What does the ROI Dashboard publicly say it tracks?+
Bosseo describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case types, source attribution, review growth and trends over time. Confirm the exact scope for your firm during the review.
Can the dashboard show Eagle Mountain separately from Utah County?+
Eagle Mountain is recorded as a municipality in Utah County. Bosseo’s public page refers to city data and service-and-city targets, but the exact geographic configuration for your firm should be confirmed rather than assumed.
What does Bosseo call a lead?+
The public page describes a lead as a contact classified as a Potential New Client. Current clients, vendors and spam are described as separate categories. Ask how your firm’s own intake rules would apply to ambiguous or duplicate contacts.
Does a ranking prove that the firm received a case?+
No. A ranking or citation is a visibility signal. A call, form or intake is a contact signal, and a matter or revenue record requires the firm’s own agreed definition and reconciliation. The dashboard should not be used to treat visibility as revenue without that distinction.
Who can access the dashboard and call records?+
Bosseo says chosen partners, office managers and intake leads can have access, and its public page says firm data is seen by the firm and the Bosseo team running the account. Ask about role controls, removal of access, recordings, transcripts and retention before implementation.
Is the dashboard an additional purchase?+
Bosseo’s public page says the dashboard is included with the Bosseo ecosystem. Confirm what ecosystem scope applies to your proposed engagement, what is included in writing and whether any separate service is needed for attribution, intake or other data.