Start with the handoffs your Clearfield firm can control
A new inquiry may begin through a website form, call, chat or video intake. Bosseo’s public Automation page describes a path in which the inquiry is captured, logged and tagged, synced into connected systems, routed to an owner and placed into follow-up. The relevant local fact is geographic scope: Clearfield is a city in Davis County, so your review should distinguish inquiries intended for Clearfield from matters serving other parts of the county or Utah. Population alone cannot tell you how many inquiries arrive or when they arrive.
Recommended approach
List every entry point your firm actually uses and document the next action for each one. Decide whether the same routing rule applies to Clearfield matters and matters elsewhere in Davis County. Then ask Bosseo to review where information is currently copied, delayed or left without an owner.
