1. Define what “ROI” means before reviewing the dashboard
Bosseo’s public product page presents the dashboard as a place to view rankings, calls, leads, case types, forms, intakes, source attribution, reviews and revenue-related signals. It also describes leads as contacts classified as Potential New Client, with Current Client, vendor and spam activity classified separately. Those definitions matter more than a single total. An Alpine firm should decide whether its internal measure of success is qualified inquiries, signed matters, collected fees, or another approved business measure. The Census population estimate for Alpine city is eligibility context only; it cannot be used as a substitute for any of those outcomes.
Recommended approach
Ask Bosseo to walk through each metric from first contact to matter outcome. Confirm which fields are measured directly, which are entered or classified, and which must be reconciled with the firm’s own matter records. Require written agreement on terms such as lead, qualified lead, signed matter, revenue and case type before relying on a chart.
