What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, intakes, lead classifications, case-type breakdowns, source attribution, review information and trends over time. The consultation should confirm which elements apply to your firm’s setup.
Can the dashboard prove that Watauga residents need a particular legal service?+
No. Watauga’s population estimate provides geographic context only. A dashboard may display agreed marketing and intake measurements, but those measurements do not establish legal need, demand, competition or future revenue.
How should we define a lead?+
Agree on the definition before evaluating totals. Bosseo’s public page describes classifications including Potential New Client, Current Client and Other, plus case-type tagging. Your firm should confirm the rules for each category and how corrections are handled.
Does a ranking mean the firm earned a matter?+
No. A ranking is a visibility signal. Calls, forms, classifications, signed matters and revenue are separate stages. Ask how the proposed setup distinguishes those stages and which outcomes require confirmation by your firm.
Who can access the dashboard?+
Bosseo’s public page says firms can provide access to partners, office managers and intake leads. During consultation, confirm the account’s access arrangements and decide which roles should see aggregate metrics, call records, transcripts or other intake information.
What should we ask about data reliability?+
Ask how often each category refreshes, what happens when a call or form is delayed, how classifications are corrected, which dependencies affect reporting, and what recovery responsibilities apply. The public description does not establish a particular uptime or recovery guarantee.