What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. A visitor answers questions one at a time, with the path organized around case type and qualification considerations such as urgency and fit.
Can a Wake Village firm use different paths for different practice areas?+
Bosseo’s public product text says each practice area can have its own question path. Your firm would still need to decide which practice areas to include, which questions are appropriate, and who owns each resulting inquiry.
Does the Wake Village population estimate tell me how many leads to expect?+
No. The Census estimate of 5,867 is a population measure for Wake Village in the 2020–2024 ACS five-year record. It does not establish search demand, call volume, lead volume, case volume or revenue.
Where do completed video intakes go?+
Bosseo states that completed inquiries can be delivered to the team with answers attached and describes routing by case type. The exact destination and any connection to your CRM or case-management system should be confirmed for your firm rather than assumed.
Can visitors use the intake on a phone?+
Bosseo describes the widget as mobile-first and says it can be embedded on an existing website. Your firm should review the actual flow on the devices and browsers relevant to its visitors and provide an appropriate alternative when video is not suitable.
Does submitting an intake mean the firm accepted the case?+
No. A submission should be treated as information for the firm’s review. Your attorneys should approve the notices and workflow so visitors understand whether the firm has agreed to communicate, represent them, or take any action.
