1. Start with the geography your firm actually serves
Sulphur Springs city is a municipality in Hopkins County, Texas. The Census estimate for the city is 16,401 people for the 2020–2024 ACS five-year period, with a margin of error of 24. Those facts help define a place and a reporting boundary. They do not show how many people search for a lawyer, which practice areas are active, how many calls a firm will receive, or what a matter may be worth. A dashboard review should therefore distinguish Sulphur Springs city from Hopkins County and from any broader service area your firm chooses to report. If a city label, county label or practice-area label is used inconsistently, a tidy chart can still answer the wrong question.
Recommended approach
Ask Bosseo to show how geographic labels will be defined in the dashboard and how your firm will distinguish Sulphur Springs from Hopkins County or any other area it serves. Agree in writing which geography belongs in each ranking, lead, call and matter view. Treat the Census record as boundary context, not as a performance forecast.
