What kinds of custom software can Bosseo discuss with a law firm?+
Bosseo’s public page lists examples including client portals, intake tools, internal dashboards, referral trackers, document-intake flows, calculators and integrations between existing systems. The appropriate scope depends on your firm’s bottleneck and technical review.
Do we need a requirements document before contacting Bosseo?+
Bosseo says you can describe the bottleneck in plain English and that its team will ask questions and play back a scoped build. You should still bring the current workflow, systems involved, users, data concerns and desired acceptance tests so the discussion is concrete.
Can custom software connect to our current systems?+
Bosseo describes connected tools involving websites, intake, dashboards, CRM, case management and marketing systems. Whether a specific connection is possible for your firm must be reviewed rather than assumed.
Who should participate in the consultation?+
Include the person who owns the process and the staff who perform it. If the proposed tool will affect intake, matters, documents or reporting, include the people responsible for those records and access decisions.
How should we evaluate whether custom software is worth pursuing?+
Compare the current process with the proposed one using your own records: repeated steps, duplicate entry, waiting points, exceptions, adoption requirements and the cost of maintaining the current workaround. Also consider whether an existing product or process change would solve the problem more appropriately.
What does Bosseo say about hosting and maintenance?+
Bosseo’s public Custom Software page says its team hosts and maintains what it builds on dedicated servers and describes monitored, backed-up infrastructure. Ask how those statements apply to your proposed scope, including permissions, recovery, updates and support.