What kinds of custom software can Bosseo discuss with a law firm?+
Bosseo publicly describes client status portals, intake tools, internal dashboards, referral trackers and tools that connect parts of a firm’s workflow. Your consultation should determine whether the proposed problem fits custom software and what the build would need to do.
Do I need a technical requirements document before contacting Bosseo?+
Bosseo says you can describe the bottleneck in plain English and that its team will ask questions about the workflow. You should still bring practical information about the people, systems, records, permissions and exceptions involved.
Can custom software connect to our existing systems?+
Bosseo states that its tools can connect with a firm’s website, intake and dashboard and describes integrations with CRM, case-management and marketing systems. The specific systems and data exchanges for your firm must be reviewed and confirmed before they are treated as scope.
Who hosts and maintains the tool?+
Bosseo’s public page says it hosts and maintains the tools it builds on dedicated servers and provides updates, fixes and improvements. Ask about your firm’s access, backup, recovery, maintenance and incident responsibilities before approving the arrangement.
How should our firm decide whether a custom build is worth pursuing?+
Compare the recurring cost and risk of the current manual process with the cost, complexity and responsibility of a purpose-built tool. Also consider whether an existing product already fits. Bosseo’s consultation can help scope the proposed build, but your firm should set its own approval criteria.
Will the tool automatically improve search visibility or produce more cases?+
No such result should be assumed. Custom software addresses an operational workflow. Population information about Spring does not prove demand, leads, cases or revenue, and automation does not guarantee search crawling, indexing or visibility.