What does the ROI Dashboard publicly describe as trackable?+
Bosseo describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, intakes, lead classifications, case types, source attribution, review growth and trends over time. Confirm the exact scope for your firm during the consultation.
Does Selma’s population show how many legal leads my firm will receive?+
No. Selma’s 2020–2024 ACS five-year population estimate is 11,503, with a margin of error of 104. The Census record identifies Selma as a municipality and records relationships with Bexar, Comal and Guadalupe counties. Those facts do not prove demand, search volume, leads, cases or revenue.
Can the dashboard prove that a marketing activity produced a signed case?+
The public page describes leads and matters by case type tied to revenue signals, plus source attribution. You should ask how a matter and revenue are defined, what your firm must provide, and which links are directly observed before treating a record as proof of a signed case.
How are calls and contacts classified?+
The public description says contacts may be classified as Potential New Client, Current Client or Other, and leads may be tagged by case type. Ask how duplicates, spam, vendors, existing matters, missed calls and classification corrections are handled for your implementation.
Who should review permissions and recordings?+
Your partners, office manager, intake lead and any other intended users should participate in the access discussion. Ask who can view recordings, transcripts, forms and revenue-related information, how access is removed, and what export or recovery options exist. The public page does not provide a complete security or retention specification.
Is the dashboard a substitute for matter or accounting records?+
Do not assume that it is. Use the dashboard to review the measurements Bosseo describes, then confirm matter and revenue outcomes against the firm’s own records under agreed definitions. A contact, lead, matter and revenue event are different categories.