1. Start with the matters your Sealy firm actually reviews
Bosseo describes Video Intake as a guided survey built around a firm’s practice areas. Each case type can have its own question path, with qualification oriented toward the work the firm wants to grow. That matters more than simply adding a video element to a page. A visitor seeking help with one kind of matter should not be asked to summarize the situation in the same vague box used by every other inquiry. Your team should decide which practice areas the Sealy office serves, which locations within Austin County or elsewhere it accepts, and which inquiries require immediate human review. The population estimate for Sealy does not establish which practice areas are in demand, so the intake design should begin with your firm’s records and acceptance rules.
Recommended approach
Bring a current list of practice areas, accepted locations, conflicts-screening boundaries, urgency indicators and referral categories to the consultation. Ask Bosseo to show how those decisions would shape separate question paths rather than assuming one universal flow.
