What does the ROI Dashboard publicly describe for law firms?+
Bosseo describes a live view for rankings, SERP features, AI citations, calls, leads, case types, forms, intakes, source attribution, reviews and trends. Review the exact scope for your firm during the consultation rather than assuming every item applies in the same way.
Can the dashboard prove demand in Rusk or Cherokee County?+
No. The Census record identifies Rusk as a municipality in Cherokee County and reports a 2020–2024 ACS population estimate of 5,477, with a margin of error of 36. Population is context and eligibility evidence only; it does not prove demand, competition, search volume, leads, matters or revenue.
How should our firm define a lead?+
Bosseo’s public page describes Potential New Client, Current Client and Other classifications, plus case-type tagging. Ask how your firm’s duplicate contacts, spam, incomplete inquiries and out-of-scope matters will be handled before relying on a lead total.
Can we give access to partners and intake staff?+
The public page says partners, office managers and intake leads can receive access. Your consultation should confirm the permission levels available, who may change records, how access is removed and how sensitive call or transcript information is controlled.
Does the dashboard by itself establish revenue or signed matters?+
No. The public description discusses leads and matters tied to revenue, but a contact, qualified inquiry, signed matter and collected fee are different events. Ask which stages are represented and what must be confirmed in your firm’s own records.
What should we ask about missing or delayed data?+
Ask how the system identifies a missing call, unavailable transcript, incomplete form, unassigned source or delayed ranking refresh. Also ask who corrects the record, whether the correction is visible and how your team distinguishes a data gap from a genuine performance change.