1. Define the Royse City geography before reading the numbers
A location label can conceal a measurement problem. A dashboard should not silently treat the city, any one county, the wider Texas market and a metropolitan area as the same audience. If your firm serves people beyond city limits, the reporting question is which location field identifies a call, form or matter—and whether that field is consistently recorded.
Recommended approach
Ask Bosseo to show how city, county, state and any broader service-area labels would be defined before you compare performance. Agree on the geographic scope for ranking targets, lead classification and management review. Keep the municipality and its three recorded county relationships distinct in your internal decisions.
