What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public Custom Software page describes client portals, intake tools, internal dashboards, document intake flows, calculators, referral trackers and tools that address operational bottlenecks. Whether a particular build is appropriate depends on the firm’s workflow and scope.
Do we need a technical requirements document before speaking with Bosseo?+
Bosseo says firms can describe the bottleneck in plain English and that its team asks the questions needed to shape the build. You should still bring a clear description of the process, the people involved, the systems used and the information handled.
Can a custom tool connect to our existing systems?+
Bosseo describes connections with websites, intake, dashboards, CRM, case management and marketing systems. Specific compatibility, permissions, field mapping and failure handling must be reviewed for your firm; no particular integration should be assumed.
How should we evaluate data security and permissions?+
Ask for the proposed access roles, authentication approach, editing rights, activity records, backup practices, recovery process and responsibilities. Bosseo’s public page refers to hosted, monitored, backed-up infrastructure and security, but it does not publish a complete technical specification for every build.
What should our acceptance criteria include?+
Criteria should describe observable behavior: who can take an action, what information is required, where the result appears, how errors are shown, and what happens when a connection or input fails. Use non-sensitive representative cases available by the firm.
How do we decide whether custom software is worth pursuing?+
Compare the cost and risk of the current bottleneck with the cost, scope and responsibilities of a custom build. Consider whether an existing product genuinely fits, whether the workflow is important enough to justify tailored software, and whether your team can define and measure successful operation.
