What does Lead Attribution show for an inquiry?+
Bosseo’s public page describes a journey record containing the channel, referrer, landing page, device, session detail and attached intake answers. It also describes connecting calls and tracking outcomes through consultation and signed case. Ask what would be available for your firm’s specific website and intake path.
Can it distinguish a River Oaks inquiry from a Tarrant County inquiry?+
That depends on the geographic information your firm collects and how your records identify a matter. River Oaks is a municipality in Tarrant County; those geographic levels should not be treated as the same field. Ask Bosseo how your firm would review and separate them.
Does attribution work with phone calls?+
Bosseo says phone calls can join the same journey record and describes connecting call information with the web journey that produced the call. Review the exact call data, matching rules and correction process during your consultation.
Will my intake team need to ask how a person found the firm?+
Bosseo’s public page says its instrumentation is designed to operate behind the scenes and does not require manual tagging or a “how did you hear about us?” script. You should still confirm how your existing intake tools and staff responsibilities would fit the proposed arrangement.
Can attribution prove which channel produced a signed case?+
Bosseo describes outcome tracking through consultation and signed case and says journey detail rolls into its ROI Dashboard. The quality of that conclusion depends on how your firm defines and records outcomes and how complete the connection is. Ask how unresolved or unattributed matters are represented.
What should we bring to a Lead Attribution consultation?+
Bring your intake stages, common source fields, call-handling questions, practice-area routing rules, geographic distinctions and current case-status definitions. Include the people who own intake, marketing decisions and outcome updates so responsibilities can be decided together.