What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, intakes, lead classifications, case-type breakdowns, source attribution, review information and trends over time. The exact scope for your firm should be reviewed before approval.
Can the dashboard prove that Richland Hills produced a client?+
It can be reviewed for geographic and source information, but no population figure or dashboard label by itself proves demand, a signed matter or revenue. Agree on the firm’s definitions and verify the path from contact to matter before using it for ROI decisions.
Does a ranking guarantee calls or clients?+
No. A ranking is a visibility measure. Bosseo’s public page describes tracking rankings and related signals, but a ranking does not guarantee crawling, indexing, search visibility, a call, a lead, a matter or revenue.
Who should receive access?+
The public page says firms can provide access to partners, office managers and intake leads. Your firm should decide which roles may view rankings, recordings, transcripts, intake details, matter information and revenue data, then review the available permission model with Bosseo.
What should we ask about missing or delayed data?+
Ask how calls, forms, intakes, rankings and attribution are identified when delayed, duplicated, misclassified or unavailable. Also ask who investigates, how corrections are documented and what the firm should do while an exception remains unresolved.
Is the dashboard a replacement for our matter or accounting records?+
Do not assume that. Bosseo describes the dashboard as a view of marketing and intake-related signals and says leads and matters can tie back to revenue. Confirm which records are displayed, what requires another system and which figures your firm must verify independently.