What can the ROI Dashboard show?+
Bosseo’s public product description says the dashboard can show keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, call recordings and transcripts, case-type tags, forms, video intakes, source attribution, review information and trends over time. Ask which fields apply to your firm and how each is defined. [bosseo-products]
Can I use the dashboard to measure Primera demand?+
Not from the town’s population estimate alone. Primera’s 2020–2024 ACS five-year population estimate is 5,344, with a margin of error of 21, but population does not establish legal demand, search volume, competition, leads or revenue. Use the dashboard to review measured firm activity under agreed definitions, not to infer demand from population. [census-place]
Does the product guarantee rankings, leads or revenue?+
A dashboard can report selected measurements, but reporting is not a guarantee of rankings, leads, signed matters or revenue. Bosseo’s public page describes tracking and attribution; it does not make a factual basis here for promising your firm a particular outcome.
How should we evaluate call classifications?+
Define the firm’s categories first, then review examples behind the totals. Ask how potential clients, current clients, vendors, spam and uncertain contacts are separated, and how your team can correct an incorrect classification. Treat the classification as an operational record, not a legal conclusion.
Who should have access to transcripts and recordings?+
That is a firm governance decision. Give conversation-level access only to people who need it, and ask Bosseo how users are added, removed and reviewed. Confirm retention and handling expectations with your firm’s own professional and privacy advisers before implementation.
Can the dashboard connect every lead to a matter?+
The public description says leads and matters can be tied to case types and that source attribution can identify a channel and page. It does not establish that every journey will be complete or perfectly attributable. Set an acceptance rule for missing, conflicting or manually verified information before using the data for budget decisions.