1. Start with the handoffs your Perryton office already manages
Bosseo describes Automation as a connection between marketing, intake and operations. Its public product page identifies a flow from website forms, calls or video intake to a CRM and case management, with information logged, tagged, routed and followed up. For a firm serving Perryton in Ochiltree County, the useful starting point is not a population-based assumption about how many inquiries arrive. It is an inventory of the routes an inquiry can take and the places where responsibility can become unclear.
Recommended approach
Document each current path: the initial contact method, the system that receives it, the person who reviews it, the next required action and the point at which a consultation or matter is created. Ask Bosseo to show how the proposed flow would fit those existing steps rather than assuming every channel should be handled identically.
