What kinds of software can Bosseo discuss with a law firm?+
Bosseo’s public Custom Software page gives examples including client status portals, intake tools, internal dashboards, referral trackers, document intake flows and tools that connect existing systems. The consultation should determine whether your specific problem is suitable and what scope is realistic.
Do we need a technical requirements document before speaking with Bosseo?+
Bosseo says a firm can begin by describing the annoyance in plain English rather than preparing a formal specification. You should still bring a practical description of the users, records, handoffs, exceptions and desired outcome so the discussion can be precise.
Can a custom tool connect to our current systems?+
Bosseo describes custom tools connecting with a firm’s website, intake and dashboard, and gives examples involving CRM, case management and billing. The availability and design of any particular integration must be confirmed for your systems during scoping.
How should an Olivarez firm decide whether custom software is worthwhile?+
Measure the current process before deciding: frequency, staff time, delay, re-entry, errors, exceptions and the consequence of missed steps. Compare those findings with the cost, change effort and maintenance requirements of a custom build. Olivarez’s population estimate does not answer that business question.
Who hosts and maintains a Bosseo custom tool?+
Bosseo’s public page says its custom tools are hosted on dedicated servers and that Bosseo provides ongoing maintenance, including updates, fixes and improvements. Confirm access controls, backups, recovery, security responsibilities and the precise service terms for your proposed build.
What should we measure after implementation?+
Measure the behavior the tool was designed to change, such as completed steps, response intervals, unresolved exceptions, duplicate entries or staff adoption. Keep those operational measures separate from leads, signed matters and revenue unless your firm can document a reliable attribution method.