1. Start with the Nolanville service area, not a population assumption
Automation should therefore be designed around your real service area and intake sources rather than a presumed level of demand. The useful first question is: which inquiries should enter the workflow, and which should be excluded or reviewed manually?
Recommended approach
Bring a precise geographic definition to the consultation: Nolanville, Bell County, additional Texas locations, or another scope your firm actually serves. Then review whether each source—website form, call, chat or video intake—is currently captured, assigned and followed up.
