Start with the Nassau Bay service area, not a generic feature list
Nassau Bay is a municipality in Harris County, Texas. If your firm serves clients there, define the geographic scope before defining the software. A tool might support an intake path for Nassau Bay matters, a broader Harris County practice, or a statewide operation. Those are different decisions about labels, routing, reporting and access. Population alone cannot tell you how many people will contact the firm or whether a new system is warranted. Your own records should supply that evidence: repeated manual tasks, duplicate entries, delayed handoffs and unanswered internal questions.
Recommended approach
Bring one process that your team can describe in observable terms. Identify where it begins, who touches it, what information moves, which system is authoritative and what failure looks like. Ask Bosseo to evaluate whether a small custom build, an existing product or no new software is the most appropriate answer.
