Does Mineola’s population establish how many legal leads the dashboard should show?+
No. The Census record gives Mineola city a 2020–2024 ACS 5-year population estimate of 5,068, with a margin of error of 25, and records its relationship to Wood County. Population is eligibility and geographic context only; it does not establish demand, competition, search volume, leads, cases or revenue.
What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, lead classifications, case-type breakdowns, forms and intakes, source attribution, review growth and trends over time. Confirm which items are relevant and available for your proposed scope during the consultation.
Can the dashboard separate Mineola from Wood County?+
That needs to be confirmed for your proposed setup. Mineola is a city in Wood County, and those geographic levels are not interchangeable. Ask how the dashboard labels and filters city, county, statewide and other targets before relying on a geographic comparison.
Can every member of the firm access call recordings and transcripts?+
The public page says partners, office managers and intake leads can be given access, but it does not establish that every user receives the same permissions. Ask Bosseo to explain role controls for summaries, recordings, transcripts, editing and administration.
How should we judge whether a lead became a matter?+
Agree on the stages first. The public page describes potential-new-client classification and case-type tagging, while a retained matter is a separate business event. Ask how your firm’s intake and matter statuses can be represented and corrected, and do not equate a lead total with signed matters or revenue.
What should we ask about continuity and data recovery?+
Ask about account recovery, administrator changes, corrections, retention, deletion, exports and what happens if a data feed is delayed or unavailable. The public page describes a live dashboard but does not establish a particular uptime level, backup policy or recovery time.