What does the ROI Dashboard show?+
Bosseo’s public page describes views for keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews, trends and revenue-related signals. The consultation should confirm which fields apply to your firm and how they are defined.
Can it prove demand for Marlin or Falls County?+
No dashboard description or population estimate proves legal demand. Marlin’s 2020–2024 ACS 5-year population estimate is 5,516, but population does not establish search volume, competition, calls, cases or revenue. Use the consultation to define what the firm wants to measure rather than treating geography as a demand forecast.
Can Marlin and Falls County be reported together?+
They can be combined only if that is an intentional reporting choice. Marlin is a municipality recorded in Falls County, and the two labels describe different geographic scopes. Ask for separate views or explicit grouping rules if the firm needs to distinguish city activity from countywide activity.
What counts as a lead?+
Bosseo’s public page describes a Potential New Client classification separate from Current Client and Other. Your firm should still approve the rules for spam, duplicate contacts, referrals, vendors, existing matters and out-of-scope inquiries before relying on lead totals.
Can the dashboard connect a lead to a retained matter or revenue?+
Bosseo describes leads and matters by case type tied to real revenue signals. The firm must confirm which matter fields are available, who maintains them and how accepted matters and revenue are recorded. Do not assume that a contact automatically becomes a retained matter or a revenue figure.
Who should have access to calls and transcripts?+
Choose access by role. Bosseo’s public page describes login access for selected team members and dashboard information that can include recordings and transcripts. Ask about permissions, retention, correction, export and recovery terms before granting access to partners, office managers, intake staff or other users.