What is Bosseo Video Intake?+
Bosseo describes Video Intake, identified on its public product page as CLIONT, as a guided video survey that lives on a law firm website. Visitors answer questions organized around case type, while the firm reviews fit, urgency and other selected information.
Can the intake include Manor and Travis County?+
Bosseo describes case-type paths and routing, but it does not establish a required geographic configuration for your firm. Ask Bosseo to review how your service area, Manor and Travis County should be represented and how those answers would affect ownership.
Can my firm choose the questions?+
Bosseo says flows are built around a firm’s practice areas and that questions and weighting can be adjusted. Your consultation should confirm the available control, approval process and limits for your specific use case.
Where does a completed intake go?+
Bosseo’s public page says completed inquiries can be delivered with answers attached and tagged by case type. It also describes delivery to an inbox, CRM and case-management system, with Automation as a related service. Confirm the exact destination, access controls and any connection included in your scope.
Does Video Intake replace a lawyer’s review?+
No conclusion about legal eligibility should be delegated to a marketing intake path without your firm’s review. Use the experience to collect and organize information, then define which submissions require a lawyer or designated staff member.
What should we ask about accessibility and alternatives?+
Ask about captions or transcripts, keyboard navigation, readable controls, focus order, error messages, mobile use and a non-video alternative. Bosseo describes a mobile-first experience but does not establish accessibility conformance or supported languages.