1. Set the geographic definition before reading the dashboard
Mabank is a municipality, and the Census record associates it with Henderson County, Kaufman County and Van Zandt County. A dashboard view labelled “Mabank” should therefore be distinguished from county-wide activity and from activity elsewhere in Texas. Population is eligibility evidence only. It cannot tell you how many people search for a lawyer, which practice areas are active or how many matters a firm may receive. Ask how locations are named, whether a call or lead can be associated with a city or county, and whether the view separates Mabank from the three recorded county relationships.
Recommended approach
Request a written geographic dictionary for the dashboard. It should identify the place names, counties, service areas and keyword groups used in reporting. Decide whether the firm wants Mabank-only reporting, county reporting, or a broader service territory, and require those views to remain distinguishable.
