What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law-firm website. Visitors answer questions built around the firm’s practice areas, and the inquiry can be reviewed by case type, urgency and fit before the firm decides what happens next.
Can Video Intake replace our contact form?+
It can be evaluated as an alternative or additional path to a conventional form. The appropriate choice depends on your practice areas, visitor needs, accessibility requirements, review process and website decisions. A consultation can help compare the paths rather than assuming one is right for every visitor.
Can our firm choose the questions?+
Bosseo’s public page says flows are built with the firm, practice area by practice area. You should decide which questions are necessary, which answers require human review and which information should not be requested through an automated intake experience.
Where do completed inquiries go?+
Bosseo says completed intakes can be delivered with answers attached, tagged by case type, and routed through the firm’s selected workflow. The exact destination, owner and follow-up rules should be reviewed for your firm rather than assumed.
Does the product support mobile visitors?+
Bosseo describes the widget as mobile-first. Your firm should still review the experience on relevant devices, confirm that controls and text are usable, and provide an appropriate alternative when a visitor cannot or does not want to use video.
Can Video Intake determine whether we have a case?+
It can collect information and support qualification according to rules your firm defines. It should not be presented as a substitute for legal advice, conflict review, attorney judgment or a decision to represent someone.