What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm website. Visitors answer questions about their situation, and the inquiry can be qualified by case type, urgency and fit before it reaches the firm’s team.
Can the intake cover more than one practice area?+
Bosseo’s public page describes a question path for each practice area. Your firm should confirm which practice areas are appropriate, which questions belong in each path and how inquiries should be routed.
Can I decide which inquiries receive human review?+
Your firm should define the review and escalation rules. Bosseo describes qualification and screening capabilities, but your professional, ethical and operational decisions remain the firm’s responsibility.
Will the intake establish whether my firm has a case?+
No intake should be treated as a legal determination merely because a visitor completes it. Video Intake can collect structured information for an initial review; your firm decides what additional information, conflict review and consultation are required.
Does the product work for a firm serving Lampasas County?+
Bosseo describes Video Intake as a website widget for law firms. During a consultation, review whether your intended geography is Lampasas, Lampasas County, a broader Texas area or another defined service boundary, and how that boundary should affect routing.
How should I judge whether Video Intake is working?+
Use measures you define in advance, such as completed intakes, incomplete intakes, review time, escalation frequency and progression to consultation. Do not use Lampasas’s population estimate as a forecast of demand, leads, cases or revenue.