1. Define what the dashboard is measuring for a Krum practice
Bosseo’s public ROI Dashboard page says the product tracks keyword rankings, SERP features, AI citations, calls, forms and intakes. It also describes classification by case type and separates potential new clients, current clients and other contacts. Those labels matter because a law firm can make a poor decision if a call count includes vendors, existing clients or unrelated inquiries. Krum’s population record identifies the city as a municipality in Denton County. That relationship should be reflected in the firm’s measurement plan without treating the city’s population as a forecast of matters. Ask which geographic labels will appear in the dashboard and whether the firm can distinguish Krum from broader Denton County coverage.
Recommended approach
Before approving a reporting setup, write down the definitions for call, lead, potential new client, matter, signed matter, case type, source and revenue. Ask Bosseo to show where each definition appears and which entries require human review. Treat Krum and Denton County as separate geographic questions unless the firm deliberately chooses to combine them.
