Start with the geography your firm actually serves
Killeen is recorded as a municipality in Bell County. The 2020–2024 ACS five-year population estimate for Killeen city is 158,159, with a margin of error of 50. That is location and eligibility context, not evidence of legal demand, competition, calls, cases or revenue. Your dashboard should therefore distinguish Killeen city from Bell County and from any other service area your firm chooses to target. A single city label can conceal whether a call came from inside the city, elsewhere in the county or outside your intended intake territory.
Recommended approach
Ask Bosseo to show how geography is represented in rankings, lead records and reporting. Decide whether Killeen city and Bell County need separate views, filters or review rules. Do not approve a location-based conclusion until the firm agrees on the geographic definition behind it.
