What does Lead Attribution show for a lead?+
Bosseo describes a record containing the channel, referrer, landing page, device, session detail and attached intake answers. Bosseo also describes connecting phone calls and reviewing outcomes through the ROI Dashboard. Ask during the consultation which fields apply to your firm’s specific intake paths.
Can it distinguish a Jersey Village inquiry from a broader Harris County inquiry?+
The Census record identifies Jersey Village as a municipality in Harris County. Your firm should decide how it records geography and how it handles incomplete or uncertain location information. Discuss those categories with Bosseo rather than assuming a location will be inferred from population or a page visit.
Does attribution replace our intake team’s qualification judgment?+
No. Attribution organizes journey and intake information; your firm still decides whether an inquiry fits its practice, jurisdiction, conflicts process and follow-up rules. Use the consultation to determine which answers and outcome stages should be connected to reporting.
Does it include phone calls?+
Bosseo’s public product text says phone calls can join the same journey record, including the transcript, case-type tag and web journey. Ask how that would apply to your phone workflow, including transfers, missed calls, duplicate records and calls unrelated to a new matter.
Can it prove that a marketing channel will produce signed cases?+
No service description can turn historical attribution into a guarantee of future results. Lead Attribution is described as showing observed journeys and outcomes so your firm can review what happened. Search visibility is also not guaranteed by automation; Google says automation does not guarantee crawling, indexing or visibility.
What should we bring to a Bosseo consultation?+
Bring your intended service-area definitions, current intake questions, the stages you use from inquiry through signed matter, the people responsible for follow-up and the channel decisions you currently find difficult to evaluate. You can then ask focused questions about journey fields, phone calls, outcomes and dashboard reporting.