1. Turn a Jasper visitor’s uncertainty into a usable first explanation
A blank form asks someone to summarize a legal problem before they know which details matter. Bosseo describes Video Intake as a guided survey on the firm’s website, presented through video and organized around case type. The public product description says the flow can capture information such as case type, urgency and fit before the inquiry reaches the team. That makes the first design question local and practical: which matters does your firm actually accept from Jasper city, Jasper County or another service area, and what facts should a visitor provide before review? The city’s population estimate does not answer that question. Your practice scope and consultation rules do.
Recommended approach
List the practice areas you want the intake to address. For each, identify the minimum information needed for a human review, the matters that should not proceed through the same path and the wording that avoids implying legal advice or a guaranteed outcome.
