Define what “ROI” means for your Hurst practice
A ranking, call, lead, signed matter and collected fee are different events. The public Bosseo dashboard description says the ROI Dashboard can show rankings, calls, leads, case types and revenue signals, with leads and matters tied back to revenue. Before relying on any total, ask how your firm will define a potential new client, a current client, spam, a matter, a signed case and revenue. For a Hurst firm, also decide whether “Hurst” means the city alone, a service area extending elsewhere in Tarrant County, or another geography. The Census record identifies Hurst as a municipality in Tarrant County; it does not define your client territory.
Recommended approach
Bring your written definitions to the review. Ask Bosseo to show where each definition appears, who can change it and how changes affect historical comparisons.
